Documentation

Run HelpBites on your own servers, connect it to your app, and switch on the rest. The guides are the repository's own, so they match the version you check out.

Self-host HelpBitesRun HelpBites on your own servers with Docker Compose or Dokploy: the services, every environment variable, backups and upgrades.

Get started

Guides

The conversation panelEverything about the customer beside a conversation: plan and MRR, past conversations, linked feedback, saved replies, FAQ suggestions, AI drafts and saving an answer as an FAQ.Feedback and roadmapA public feedback page per project with posts, votes, comments, a roadmap and a changelog, and a private planning board behind it: drop it into your site or build on the API.Events and webhooksEvery change in a project is an event: receive the ones you pick on your own server as signed webhooks, or start a sequence from one.Feature flagsTurn parts of your app on and off from the panel without a deploy, for everyone, for your admins or for a list.Moving between instancesExport a workspace or one project and import it into another HelpBites, from a file or straight from the other instance: self-hosted to cloud and back.Legal documentsHost your privacy policy, terms, cookie and refund policies on HelpBites: build them from reviewed clauses or with AI, check them against the rules, and link to a styled public page.OnboardingWrite welcome screens in the panel and show them once in your web or Swift app, from a copy your app keeps, so they still show when HelpBites is unreachable.Pricing tablesPlan cards, paywalls and comparison tables for your site, your Swift app and your onboarding, with prices and checkout from Stripe, currencies, translations, A/B tests and AI suggestions.Lead formsWaitlists, "notify me" boxes and interest forms on your site, in your app or on a hosted page: every sign-up becomes a contact, with double opt-in, a welcome email and a sequence.Languages and AI translationShow onboarding, legal pages and emails in your users' language: add languages, translate with AI or by hand, and pick one with a locale from your web app, Swift app or the API.Brand kitKeep logos, icons, screenshots, colours, fonts and guidelines in one place, and share them on a public press page, an embed for your site, or the API.Public hub and one-tag loaderOne public page per project, a Home tab in the chat widget and a single script tag that adds the chat, feedback, changelog and onboarding. Web and Swift snippets.Blog and newsletterWrite posts in a rich editor and publish them on a hosted blog, in your own site, by RSS and in your subscribers' inboxes, with reactions and comments.Pages and headless CMSDesign landing pages in a visual editor and host them, or read the same copy, images and components from your Vue, JavaScript or Swift app. An assistant writes pages, copy and components.AI assistants (MCP)Connect Claude, ChatGPT, Cursor or any MCP client to your workspace to read the inbox, draft replies, triage feedback and write changelog entries, signed in with your browser or an API key.Error trackingConnect GlitchTip or Bugsink to browse errors, get alert emails when one spikes, and fix them with AI that reads your GitHub repos.

Reference